Why is Telstra so cruel? Another capitalist nightmare

 

I am writing this on my third attempt to tell Telstra that their service has failed yet again.  I am without email or the internet.  I tried late last night but after twenty minutes the connection – with Telstra – just failed.  I tried again at 6.30 this morning.  The computer said that the wait time was fourteen minutes.  After forty three I had to give up to keep an appointment.  This time, the third, the computer said that the wait time was more than twenty minutes.  At least the computer has given up lying.  It is more honest than the dreadful bastards who run this rogue outfit.  Telstra has succeeded in being ruder to its customers than Qantas.  That is a fearful indictment.

As the butcher at Castlemaine said, if we ran a business like this, we would not have a business.  It is not just a business matter – decent people would not inflict this kind of vulgarity if not cruelty on other people because that kind of conduct is just plain immoral.

How are Telstra permitted to get away with a cruel indifference to people that reminds me so much of the cruel indifference that Communist regimes show to their people?  The only answer I can think of is that they have inherited a virtual monopoly that enables them to do what they like.  And overpay themselves massively.  They are the archetypal 800 pound gorilla.

Those dreadful galahs that pose as directors of this rogue outfit, and line their pockets as they go, should be required to make at least one of these calls a day.  They would then cure themselves of their own criminality within a week.

You have to wonder what it is about Australia that allows us to breed and raise people who are prepared to be so rude and cruel to other Australians.  Our love affair with mediocrity is one thing – but this is downright bastardry.  And what happens to people who have to be able to rely on these crooks to run their own business – as I do?  Must we all just get sucked down into their gutter?

And now here is the worst part.  I own shares in these bastards – I therefore get ripped off at both ends.

If you ever get to read this note, normal service will have been restored.  This call – the third – is past twenty minutes and climbing.  If we stay on the graph, it could be well over an hour – or I may just be despatched to oblivion.

Why ever did we give up those decent honest people at the PMG?  At least then we could complain to our local member.

PS After about thirty minutes, I got through on the third attempt.  I will not reflect on the man who sounded a long way away – gone are the days when NBN calls were taken at Townsville – for fear of reprisals, but he said a technician would have to call.  I explained I needed to be connected urgently for business reasons, and after another unconscionably long delay, he said that a technician would arrive this afternoon in a four hour window.  He would ring first.

Well, how silly would you have to be to believe anything these bludgers said?  I had mentioned to my overseas consultant, whose English was as shaky as his grasp of technology, that there had been grievous delays in my getting help.  He apologised and gave me a reference number to quote and said that he would enable me to duck the queue if I needed any more help.  My heart sank a bit when he said he would email me – my inability to get emails was the reason I was speaking to him. That might give rise to what some might call an ontological dilemma, or existential quandary.  We agreed that SMS might be more efficacious.  Things were looking up.

In fairness to Telstra, they rang at 4.25 – 35 minutes before the window closed – to say that because this was the weekend, they would not be able to get someone to me today, but would I like to see one tonight or Monday?  I explained that I had just fixed the problem.

How had I pulled that miracle off?  I recalled that I had made a note in my little black telephone book of a technique taught to me, I think, by the people in Townsville.  Even idiots like me start by switching everything off.  They had told me, as I found I had noted, to switch off the NBN connection at the wall, turn it back on, then insert a pin into the reset access point at the rear of the modem until all of the lights go out – and then go to your knees and pray.  Fervently.  I did that and – Lo!  After some Hithcockian sputtering, it spun into life, and I was back in touch with the world!

It would of course be silly to suggest that that simple advice should have been given to me shortly into my first call by someone whose tone commands confidence.  No – first the mug buyer has to endure another nightmare.  Alternatively, why as a shareholder should I have to foot the bill for a technician to call after hours when the problem could and should have been dealt with on the phone within ten minutes of my picking it up?

Perhaps we might set up a charitable refuge –

REFUGEES FROM TELSTRA.

Passing Bull 41 – Dietrich Bonhoeffer on Folly, Donald Trump, and not a few locals

 

My compliments to the Commissioner of the NYPD who commented on the call by Senator Cruz ‘to empower law enforcement to patrol and secure Muslim neighbourhoods.’  The Commissioner said: ‘We don’t need a President that doesn’t respect the values that form the foundation of this country.  There are more than 900 Muslim offices in the NYPD, many of whom also serve in the US military in combat – something that Cruz has never done.’  That is what I expect from New York’s finest – giving the bird to a bumptious Texan senator.

Well, Cruz has gone, tearily enough for a Strong Man, unloved by most, and loathed by those that knew him best in his own party.  If Trump revolts most people, Cruz frightens those best placed to assess him.

The apparent accession of Donald Trump to the position of nominee for the Presidency of the United States will do irreparable damage to the standing of that nation.

Dietrich Bonhoeffer spent many years in Nazi jails before the Nazis hanged him just before the end of the war.  He was a man of ferocious moral courage and an intellect to match that spirit.  In a series of notes headed ‘After Ten Years’ made for New Year in 1943, Bonhoeffer made observations about the state of the nation of Germany – at the beginning of 1943 – and himself.  In the part headed ‘Of folly’, Bonhoeffer made observations that apply word for word to Donald Trump.

‘Folly is a more dangerous enemy to the good than evil.  One can protest against evil; it can be unmasked and, if need be, prevented by force.  Evil always carries the seeds of its own destruction, as it makes people, at the least, uncomfortable.  Against folly we have no defence.  Neither protest nor force can touch it; reasoning is no use; facts that contradict personal prejudices can simply be disbelieved – indeed, the fool can counter by criticising them, and if they are undeniable, they can just be pushed aside as trivial exceptions.  So the fool, as distinct from the scoundrel, is completely self-satisfied; in fact, he can easily become dangerous, as it does not take much to make him aggressive.  A fool must therefore be treated more cautiously than a scoundrel; we shall never again try to convince a fool by reason, for it is both useless and dangerous.

If we are to deal adequately with folly, we must try to understand its nature.  This much is certain, that it is a moral rather than an intellectual defect.  There are people who are mentally agile but foolish, and people who are mentally slow but very far from foolish – a discovery that we make to our surprise as a result of particular situations.  We thus get the impression that folly is likely to be, not a congenital defect, but one that is acquired in certain circumstances where people make fools of themselves or allow others to make fools of them.  We notice further that this defect is less common in the unsociable and solitary than in individuals or groups that are inclined or condemned to sociability.  It seems, then, that folly is a sociological rather than a psychological problem, and that it is a special form of the operation of historical circumstances on people, a psychological by-product of definite external factors.  If we look more closely, we see that any violent display of power, whether political or religious, produces an outburst of folly in a large part of mankind; indeed, this seems actually to be a psychological and sociological law: the power of some needs the folly of the others.  It is not that certain human capacities, intellectual capacity for instance, become stunted or destroyed, but rather that the upsurge of power makes such an overwhelming impression that men are deprived of their independent judgement, and – more or less unconsciously – give up trying to assess the new state of affairs for themselves.  The fact that the fool is often stubborn must not mislead us into thinking that he is independent.  One feels in fact when talking to him, that one is dealing, not with the man himself, but with slogans, catchwords, and the like, which have taken hold of him.  He is under a spell, he is blinded, his very nature is being misused and exploited.  Having thus become a passive instrument, the fool will be capable of any evil and at the same time incapable of seeing that it is evil.  Here lies the danger of a diabolical exploitation that can do irreparable damage to human beings.’

Dietrich Bonhoeffer had the authority to make those observations, and we have the obligation to listen to them, because he was a man of spellbinding courage and he paid for it very dearly.  On the day that Hitler became Chancellor, Bonhoeffer gave a public address about the dangers of false leaders.  The Gestapo turned off the sound.  Bonhoeffer, a man of God, gave his life to resisting a false leader.

Poet of the month: A D Hope

Easter Hymn

Make no mistake; there will be no forgiveness;

No voice can harm you and no hand will save;

Fenced by the magic of deliberate darkness

You walk on the sharp edges of the wave;

 

Trouble with soul again the putrefaction

Where Lazarus three days rotten lies content.

Your human tears will be the seed of faction,

Murder the sequel to your sacrament.

 

The City of God is built like other cities:

Judas negotiates the loans you float;

You will meet Caiaphas upon committees;

You will be glad of Pilate’s casting vote.

 

Your truest lovers still the foolish virgins,

Your heart will sicken at the marriage feasts

Knowing they watch you from the darkened gardens

Being polite to your official guests.

Americans at War

[This extract comes from the same chapter of A Tale of Two Nations as the post on Australians at war.]

‘I now wish to make the personal acknowledgement that you were right and I was wrong’.  President Abraham Lincoln to his successor, General Ulysses S Grant.

The turning point in the battle of Gettysburg came on its second day.  Lee was determined on staking the fortunes of the South on a major battle – he thought that the North was just too strong to lose the war.  He was intent on taking the North by its flank on his right, near a hill called Little Round Top.  His men charged again and again.  The southern boys were not used to losing straight fights.  The casualties were, as usual, appalling.  The end of the northern line was commanded by Colonel Joshua Chamberlain (who taught Rhetoric at Maine.)  Chamberlain saw that his men were nearly out of ammunition and the will to resist.  He gave orders to them to perform a manouevre that is hard on the parade ground.  They were in part to retire at an angle behind the end of the line and then advance in a sweeping movement around the enemy.  In the movie, Jeff Daniels plays Chamberlain, and when he gives the order for ‘Bayonets’, you can see the whites of his eyes, and he is staring straight into eternity.  He is, as they say, running on adrenalin – and upbringing.

The manouevre was perfectly and successfully executed.  The southern boys were thrown back by the charge.  The northern line held.  The next day Lee saw his army smashed in Pickett’s charge.  The proud Army of Virginia would never be the same threat again.  Had that battle been lost, Lincoln may have had to sue for peace, and the Union may have been lost.  God only knows how Europe may have responded to Germany – twice – without aid from the nation that we know as the United States.  All those consequences turned on the extraordinary valour and coolness of a lecturer in Rhetoric from the State of Maine.  It is on such slim and personal threads that history hangs.

We saw that the war of independence was a frightful guerilla war with atrocities on either side.  The Civil War would be a more orthodox war, a war of attrition, with casualty rates piled up by a mode of warfare that would offer a ghastly premonition of the Great War.  Once the colonies decided to revolt, it was victory or death for the leaders of the colonies seceding from the crown.  That threat was not so real for those seceding from the Union, but in that war, both sides were equally charged morally.  In the first war, the rebels never lost the moral high ground, and motivating English or Scots or Irish soldiers to fight against Britons on foreign soil cannot have been simple.  We have tried to list in this book the military advantages of the home side.  Because of the course that events took, the first war was a precondition of the birth of the Union; the second war was a precondition of the survival of the union.  From Paul Revere to George Washington, the war of independence was mythologised in a way that looks completely American.  There was no need to mythologise the Civil War.  It had its own stark grandeur that would be given precise expression by the greatest American of them all.  For some people outside America, this was the real birth of the nation that they so admire.

George Washington was pompous and patrician, a vain old Tory.  He was in many ways definitively Un-American.  As a general turned politician, Eisenhower would be everything that Washington was not.  But the new nation needed more than a hero; it needed something like a cult.  The very shortness of American history led to almost indecent haste in making Washington a saint.  As Daniel Boorstin said, ‘Never was there a better example of the special potency of the Will to Believe in this New World.  A deification which in European history might have required centuries was accomplished here in decades.’  Might perhaps the Americans have a propensity to talk themselves up?

Never did a more incongruous pair than Davey Crockett and George Washington live together in a national Valhalla.  Idolised by the new nation, the legendary Washington was a kind of anti-Crockett.  The bluster, the crudity, the vulgarity, the monstrous boosterism of Crockett and his fellow supermen of the subliterature were all qualities which Washington most conspicuously lacked.  At the same time, the dignity, the reverence for God, the sober judgment, the sense of destiny and the vision of the distant future, for all of which Washington was proverbial, were unknown to the ring-tailed Roarers of the West.  Yet both Washington and Crockett were popular heroes, and both emerged into legendary fame during the first half of the 19th century.

The Civil War was so much more bloody and destructive than that fought in England more than two centuries before.  It was fought over four years after southern states, with nearly half their population enslaved, wanted to secede from the union on issues of the extension of slavery into the new territories.  About 620,000 Americans died in the conflict.  Names like Fort Sumter, Bull Run, Antietam, Shiloh (‘Place of Peace’), Fredericksburg, Gettysburg, Vicksburg and Appomattox would lie deep in the national consciousness, and become well known outside because of the outstanding TV documentary by Ken Burn.

It was a mechanised and industrial war.  The northern economy was so much stronger, and they had the numbers to win, but dreadfully inept military leadership against a brilliant southern general prolonged the war until the North produced two generals that were as good.  In the meantime, the emancipation of the slaves had been proclaimed, and the nation is still picking up the pieces.  The whole people of the United States had paid a most fearful price for that lesion in the Declaration of Independence on the equality of all men.

Not the least of the pain and tragedy of this war came from the hold that the States held over men of ‘honour’, a term of elevated content in the South.  Nearly one hundred years after the Union was born, there were many who saw their paternity and therefore loyalty in their home states, something that most Australians now, one hundred years after federation, find very odd.  There is no doubt that state loyalty is still much stronger in the US.  It strikes people as odd that a man could be Virginian first, and American second.

Robert E Lee had served the Union for thirty-two years, but he could not raise his hand against his family in Virginia, and he resigned his commission.  God knows how many other families would mourn that decision.  Lee was a great commander, and he was not scared to take risks.  He had the stamina to go on to win and not just to avoid defeat.  He was brilliant in manouevre.  Those were all qualities that his early opponents did not have.  He developed an aura of invincibility, and his later trumpeted virtues led to a reaction.  This is the balanced assessment of a British military historian:

Lee’s victories were won against the odds….This is an unusual experience for American commanders, who usually enjoy the benefits of plenty…His victories remain among the greatest humiliations ever inflicted on the armies of the United States.  None the less, the link with the other American commander, George Washington, who battled against the odds, is a just one.  For this reason, Lee still ranks among the very finest of American generals, for like his hero, Washington, he managed to achieve much with the most meagre resources.

What other general on the losing side, including Hannibal and Rommel, ever inflicted so much loss and damage on the enemy?

Ulysses S Grant and William Tecumseh Sherman had been failures before the war; Grant had hit the bottle, and Sherman was deeply unstable, too wobbly to command.  After the horrendous first day of Shiloh, when Grant had lost about ten thousand men, Sherman sought him out to discuss withdrawal.  He found Grant under a tree, hurt and leaning on a crutch, rain dripping from his hat, and chewing on a cigar.  Sherman decided against withdrawal, and the next day they won the biggest Northern victory so far.

Grant was a gift from God to his president, and Sherman held the same place for Grant.  Grant had force of character and military intuition; Sherman was an intellectual and widely read in history and theory (as Patton was).  They both had the iron nerve and steely determination required of commanders in a bloody civil war.  Their comradeship was sustaining.  Sherman wrote to Grant: ‘We cannot change the hearts of the people of the South, but we can make war so terrible that they will realize the fact that however brave and gallant and devoted to their country, still they are mortal….’Sherman and Grant were facts of life men.  ‘They cannot be made to love us, but may be made to fear us.’  Grant said this of Sherman: ‘I know him well as one of the greatest and purest of men.  He is poor and always will be.’

Best of all, Sherman said of Grant: ‘He stood by me when I was crazy, and I stood by him when he was drunk, and now, sir, we stand by each other always.’  You may not find that in the Iliad of Homer, but it is a thing of great beauty.  Grant and Sherman are, like Lee, assuredly American heroes.

The Americans were latecomers to both world wars, but their intervention was decisive, especially in the Second World War, both in Europe and in the Pacific.  In the Second War, America was directly attacked and its military and industrial mobilization left it the most powerful nation in the world.  Wilson and America failed at Versailles, but so did other Allies.  America produced more real military heroes in Bradley and Patton, and the future President Eisenhower.  The Marshall Plan was statesmanlike and humane, and by crushing Germany and Japan militarily and then being generous in victory, the U S avoided the awful errors of Versailles.  Korea was at best a draw; Vietnam was a moral and strategic black hole; and whatever else might be said about the perceived failures in Afghanistan and Iraq, the memory of them is not inducing America to try that kind of thing again.  America has retired hurt as the world police officer.

The defining war for the U S, at least to one outsider, is the Civil War, and its enduring legacy not just for America but the whole world is Abraham Lincoln. What might be called the original sin of the young republic was a blood libel that would have to be redeemed in blood.  Abraham Lincoln was the chosen instrument of the redemption of the United States.

Born poor and low down in the back blocks, Lincoln learnt English through the King James Bible and Shakespeare.  While doing labouring jobs, he largely taught himself law, often reading with his long legs up a tree.  He was also a crack shot.  He practised rough and tough law before rough and tough juries, commonly sleeping head to toe fully clothed with his opponent when on circuit.  He rose up through state politics and came to national renown in great debates on the poisonous issue of slavery.  His marriage was difficult and he knew personal tragedy.  His election as President effectively signalled the beginning of the Civil War.  He had a God given ability to get to the heart of the matter and then express himself in language that will not die.  He also had the political gifts of being forever underestimated, and of having immense personal appeal and humour right up close.

But under that rustic open charm lay a mind of rat cunning and political genius.  He had to endure awful generals and awful defeats.  It is very doubtful if any lesser person could have held the nation together.  But in Grant and Sherman, he found generals who could and did win the war for him.  Lincoln had seen his job as being to preserve the Union, and he did so.  It is impossible to imagine what might have happened if he had failed.  He also emancipated the slaves.  He was assassinated at the end of the war.

Here is the full text of the Gettysburg Address.

Fourscore and seven years ago, our fathers brought forth on this continent a new nation, conceived in liberty, and dedicated to the proposition that all men are created equal.

Now we are engaged in a great civil war, testing whether that nation, or any nation so conceived and so dedicated, can long endure.  We are met on the great battlefield of that war.  We have come to dedicate a portion of that field as a final resting place for those who here gave their lives that that nation might live.  It is altogether fitting and proper that we should do this.

But, in a larger sense, we cannot dedicate – we cannot consecrate – we cannot hallow – this ground.  The brave men, living and dead, who struggled here, have consecrated it far above our power to add or detract.  The world will little note nor long remember what we say here, but it can never forget what they did here.  It is for us, the living, rather, to be dedicated here to the unfinished work which they who have fought here have thus far so nobly advanced.  It is rather for us to be here dedicated to the great task remaining before us – that from these honoured dead we take increased devotion to that cause or which they gave the last full measure of devotion; that we here highly resolve that these dead men shall not have died in vain; and that government of the people, by the people, for the people, shall not perish from the earth.

Here is the full text of a letter to Grant.

Not expecting to see you again before the spring campaign opens, I wish to express in this way my entire satisfaction with what you have done up to this time, so far as I understand it.  The particulars of your plans I neither know nor seek to know.  You are vigilant and self-reliant; and, pleased with this, I wish not to obtrude any constraints or restraints upon them.  While I am very anxious that any great disaster or capture of our men in great numbers shall be avoided, I know these points are less likely to escape your attention than they would be mine.  If there is anything wanting which is within my power to give, do not fail to let me know.  And now, with a brave army and a just cause, may God sustain you.

Here is the text of a telegram to Grant.

I have seen your despatch expressing your unwillingness to break your hold where you are.  Neither am I willing.  Hold on with a bulldog grip, and chew and choke as much as possible.

The second inaugural contained the following.

Neither party expected for the war the magnitude or the duration which it has already attained.  Neither anticipated that the cause of the conflict might cease with, or even before, the conflict itself should cease.  Each looked for an easier triumph, and a result less fundamental and sustaining.  Both read the same Bible, and pray to the same God; and each invokes his aid against the other.  It may seem strange that any men should dare to ask a just God’s assistance in wringing their bread from the sweat of other men’s faces; but let us not judge that we be not judged.  The prayers of both could not be answered – that of neither has been answered fully.

There follows a passage of remarkable Biblical intensity to a people raised on the Old Testament, in which Lincoln says that the scourge of war might continue ‘until all the wealth piled by the bondman’s two hundred and fifty years of unrequited toil shall be sunk, and until every drop of blood drawn with the lash shall be paid by another drawn with the sword’.  And then, as in Wotan’s farewell, we reach distilled peace at the end.

With malice toward none; with charity for all; with firmness in the right, as God gives us to see the right, let us strive on to finish the work we are in; to bind up the nation’s wounds; to care for him who shall have borne the battle, and for his widow, and his orphan – to do all that which may achieve and cherish a just and lasting peace among ourselves, and with all nations.

Lincoln was a colossal achievement for the humanity in us all. When Lincoln left us from the wounds received at the Ford Theatre, a member of his cabinet said ‘Now he belongs to the ages.’  He certainly does, and we stand in awe of him.

Between the two world wars, the U S faced a more direct threat to it that saw another authentic hero arise.   The Oyster Bay Roosevelts were the tops in up-market clannishness.  The old New York families addressed each other as ‘Cousin’ in a way that caused the late Roy Jenkins to reflect on the story about the Armenian family which claimed to be so old that they always spoke of the virgin as ‘Cousin Mary’.  When F D Roosevelt introduced to his mother a young lady from the best Boston society, his mother said: ‘I understand your father is a surgeon – surgeons always remind me of my butcher.’  Those upper East Coast toffs really were the best – they could hold their own with the English in the snobbery stakes (although the French might pose an even stiffer challenge).

Roosevelt overcame that background to be elected President four times.  He understood the remark of Alexander Hamilton that ‘energy in the executive is a leading character in the definition of good government.’  From 1932 until his death in 1945, Roosevelt led the U S through the Great Depression and the Second World War.  No other president – not even Lincoln – has had to face and to overcome such threats to his people.

Passing Bull 40 – Bullshit in footy

 

When I was a kid, I tried to play Australian rules footy.  It is too hard a game for kids – either form of rugby or soccer is much easier for kids to play.  If you look at kids trying to play our footy, you will see about three of them who know where the ball is, and the others just make up the numbers.  I was one of the ‘others’.

But I could follow an instruction that people would move up one position from the forward pocket or the back pocket to the half forward flank or halfback flank who would then move to the wing depending on whether the ball had gone into attack or defence.  I could follow that; it seemed a good and simple plan; but it was probably academic for me because of what I have just mentioned about only three boys getting near where the action really was.

Is it pure arrogance on my part to think that other people may have difficulty in implementing more involved plans?  I don’t think so.  I wouldn’t try something more clever on with lawyers.  It has long seemed to me that commentators try to read far too much into games of our footy.  I have long suspected that all this talk about structures and game-plans and the like is mainly bullshit.  As are the convoluted stats.  They are as reliable as economists.

Although I spend at least as much time watching two of the other codes as I do watching the AFL, my suspicion about the role of bullshit in AFL footy has firmed up with the sharp decline of three or four sides in the games played so far this year.  I refer in particular to the collapse – because that is what it has been – of Fremantle and Port Adelaide, and particularly Fremantle.  I find it hard to understand what the Fremantle coach is saying at the best of times, but it did appear to me the other night that he was saying that he has devised a game-plan that his players are not capable of implementing.  I think that may well be true.

In my view, playing footy comes down to other things that we try in life, like being a chef, writing a book, or running a murder case.  You take a certain amount of ability for granted, and the rest is character.  When you look at a bunch of players that form a footy team, what matters is the way in which that given ability is brought out in each player and then encouraged as part of that team.  Students of war tell us that people don’t die for the flag or the nation but for those near them.  It is the same, I think, with footy players.  The object of those running the team is therefore to get the players to develop a warranted faith in each other and an assured endeavour to trust and look after each other.

You see that happen in clubs that have the right character or fibre in themselves.  For the last decade or so, those AFL clubs have been Hawthorn, Geelong, and Sydney.  You can just about see that character or fibre in the way their players come out on the field – and certainly in the way they carry themselves in the heat of battle.  The fibre is transmitted on field by established leaders who command both respect and subscription.  Our politicians have something to wonder at.  And the good clubs have a ruthless policy of ‘no dickheads’.  Something else for our politicians to consider.

What I suspect has happened at sides like Fremantle and Port Adelaide is that the clubs have forgotten the need to develop character in the players and in the club as a whole.  Instead of locking in the basics, they and their coaches have got carried away with stratagems.  They have lost the plot.  They have whipped the cream before baking the cake.  Footy was after all supposed to be a bloody game.

Of the three Melbourne teams I take an interest in, Melbourne Storm has shown fibre for years, and has the best leaders on the field in the competition; there is for the first time in about thirty years a chance that the Demons might find a warranted faith in each other, and that their club may recover some fibre; the Rebels do not look like it doing it yet.

As to the coaches, the main ingredient in character that is required is honesty.

If you want to know what fibre means in footy teams, compare a New Zealand rugby team to one of ours.

Poet of the month: Auden

Bird-Language

Trying to understand the words

Uttered on all sides by birds,

I recognize in what I hear

Noises that betoken fear.

 

Though some of them, I’m certain, must

Stand for rage, bravado, lust,

All other notes that birds employ

Sound like synonyms for joy.

Australians at war

Anzac Day may be subject to as much abuse as Christmas Day or Good Friday, especially in that part of the entertainment industry called football.  What follows is the Australian part of the chapter on war from a comparative history of Australia and the U S.  The book is called A Tale of Two Nations, Uncle Sam from Down Under.

                                                                                   ***** 

There has been a certain naivety, or innocence perhaps, about Australians at war.

The Australian war experience got off to a bad start.  The colonies jointly – this war started just before federation – went off to the aid of the leading world power in a fight that had little or no intrinsic merit or interest to Australia.  The Australian participation in the war was deeply divisive at home, with consequences that are at best disputed, and for no discernible benefit to Australia, apart from paying some kind of respect or dues to the world’s leading power.  Very much the same damning assessment would later be made of Australia’s tagging along behind America in Vietnam, Afghanistan, and Iraq.  One difference is that in the case of both Vietnam and Iraq, the government of Australia told its people untruths, to put it softly, when that government determined to send off its young men to be killed in foreign conflict.

‘Plain George’ Turner had done the articled clerks’ law course, become an honorary officer of a number of friendly societies, and a senior chief warden in the Masons before becoming the first Australian-born premier of Victoria and then the first Treasurer of the Commonwealth of Australia as the Right Honourable Sir George Turner, P C., K C M G.  Truly, it could only happen in Australia.  He achieved his own kind of immortality in joining the decision to send colonial troops to help the British War on the Dutch settlers in South Africa (the Boers): ‘If ever the old country were really menaced, we would spend our last man and our last shilling in her cause.’  When the Vietnam War got very bad under President Lyndon B Johnson, an Australian Prime Minister called Harold Holt, who later disappeared while snorkelling in waters known to be dangerous, alarmed even his own supporters by declaiming ‘All the way, with LBJ.’  Some Australians have grovelled better than others.

The Australians were just showing solidarity, or fraternity, with Britons everywhere.  They were after all Australian Britons, Mr Deakin said.  They were ‘For the Empire, right or wrong.’  The troops were mainly bush men and the officers tended to be squatters.  These were the sort of men that Kitchener for the British wanted to use against the Bushveldt Carbineers to put the fear of God into those diamond-hard Boers.  But the Boers were fighting for their own land, and an Australian called ‘Breaker’ Morant – he was a gifted horse-breaker – was adjudged to have gone too far in shooting prisoners, and he was executed.  In his last ballad he said he was ‘Butchered to make a Dutchman’s holiday.’  There are still Australians who want him as a hero.

The early confidence turned sour, as happens.  It was a very dirty guerilla war, and the British use of concentration camps appalled many.  Billy Hughes said that the English were cowards and bullies.  Cardinal Moran gave intimations of martyrdom; Mr Barton offered the troops one of those peculiarly useless bromides that Australian troops would come to expect from their politicians.  He said that Australia stood for ‘truth and justice, not militarism’.  (When the then Prime Minister in 2013 reviewed Australia’s role in the Afghan War, Mr Abbott said that that that war had ‘ended not with victory, not with defeat, but with, we hope, an Afghanistan that is better for our presence here…..Australian troops do not fight wars of conquest; we fight wars of freedom’.)  The new nation was overjoyed at the return of its troops, but what had it got for the 518 of the 16, 175 men who did not come back?

Australia would lose more than 60,000 killed in World War I, and about half that in World War II.  It was only in the latter war that Australia was directly threatened, and it was Australian troops under their own commanders who halted the Japanese advance into New Guinea.  The appalling war crimes committed by Japanese troops serving under Emperor Hirohito on Australian troops and prisoners of war etched very deep in the Australian consciousness.  The frightful games that the Japanese play with their own brutal history have, to put it softly, not helped.  When Australians look back on their history during the two world wars, Japan is in a place all of its own.

Yet, when Australians commemorate their war dead, they tend to focus on the charnel house of the Great War, which posed no direct threat to them, and where the weight of their contribution to the Allied victory might depend on whom you are talking to.  This concentration on the First World War reflects the mystique, for the want of a better word, of Gallipoli.  The major commemoration day for the Australians is not 11 November, but 25 April, the anniversary of the landing at Gallipoli in 1915.

The scheme, largely that of Winston Churchill, and it cost him his job in Cabinet and saw him in the trenches, was part of a grand strategic vision to shorten the war by a dramatic intervention on the bridge between Asia and Europe.  This is how a middle-aged Australian described the landing to the English writer Compton Mackenzie.

He reported that all he knew was that he had jumped out of a bloody boat in the dark and before he had walked five bloody yards he had copped a bloody bullet in his foot and had been pushed back to bloody Alexandria before he bloody well knew he had left it.

He was a bloody lucky Australian.  Mr Mackenzie was there for the second, Suvla landing, and he left this wonderful remark: ‘An absurd phrase went singing through my head.  We have lost our amateur status tonight.’  Mr Mackenzie was one of those Englishmen who marveled at the musculature of those young Australians – and their cocky irreverence.

The trouble was that there were too many on high that had not lost enough of their amateur status.  On two occasions, the infidel invaders were within touching distance of achieving their objective, but on each occasion they were caught in time.  The whole expedition was botched from on high from the start.  The invaders were facing Turks defending their own soil, and with Allah on their side, and they ran into a man of military and political genius called Mustafa Kemal, who was more the Father of Turkey than George Washington was the Father of the United States.  There were months of stagnant fighting in trenches, the very type of war that the planners had sought to avoid, before the Allies slunk out under cover of night, defeated and demoralized.  The casualties on both sides had been horrendous, and all for nothing – except for the creation of modern Turkey.

Gallipoli was memorable for the Australians and New Zealanders (Anzacs) because this was a form of debut, and their casualty lists loomed larger in their smaller country towns.  Very few country towns in Australia do not have a memorial to those lost in this war, frequently with additions for later wars.  But this was a complete military failure, what Churchill would describe in another context as ‘a colossal military disaster’.  The British suffered far more casualties than Australia; the French lost as many as Australia; and the Turks lost as many as Britain, France, and Australia combined.

The glow that Australians now see this disaster in comes from the need for a sustaining myth that found a little more to latch on to in the U S with the man who could not tell a lie.  So, each year around 25 April, young Australians make what is in truth a pilgrimage from Asia to Europe to sit huddled under a flag that is hardly their own and reflect on an heroic miss just across the water from the ruins of Troy.  If you go there on a clear quiet day, you can feel a marvelous peace near the water where men had torn at each other hand to hand most barbarously for nothing.  There is a moving monument on which Kemal assures the foreign mothers of the fallen that their sons are resting in peace.

The charge at Beersheba by the Light Horse was one of the last of its kind, but the men had to put the horses down before they came back.  More killingly, they were part of the sausage factory on the Western Front, the last gasp of ruling monarchies and a cruel and effete ruling class.  They produced a general of the first order in Monash, but he too had to serve under a butcher.

It was the Western Front that killed so many and broke so many who were left nominally alive.  It also strained the Imperial bond.  The Australian troops were volunteers.  The English were conscripted.  As we shall see, two referenda in Australia were defeated when the government of Billy Hughes sought to introduce conscription, but the civil stress at home was great.

The diggers were divided on conscription.  Some did not want others forced into this hell and some did not want to fight beside men who were there against their will.  One thing they did agree on.  They were revolted by the English practice of shooting deserters.  The Australians had a higher desertion rate and many generals wanted them to follow the British model.  The government refused.  They thought it was not right to put the death penalty on men who had volunteered to fight in a cause that was not immediately their own.

Another issue for the Australians, and a throbbing cause of tension, was that until late in the war they were fighting under British officers.  Americans and Canadians had their own command.  Why not Australia?  Monash said that the drive to a kind of military independence ‘was founded upon a sense of Nationhood.’  They did not get their wish until November 1917.

As debuts go, this was a hell of a deflowering, and they lost their amateur status the hard way.  Except when they got pissed on Anzac Day playing two-up, under the gracious licence for the day of the Establishment, the returned men of Australia did not want to talk about it.  As if to rub salt into the wounds, some were offered ‘selection’ lots, and that operation was also botched.

There would be lingering resentment about the way that the Poms’ earls, lords and knights had shoveled colonials into the cannon and then got lousy with the medals.  This resentment really flowered when the Poms cheated at cricket in an effort to defeat a boy wonder called Bradman during the Depression.  The Poms were bad winners and worse losers.

In the Second War, the Japs got very close.  Darwin was bombed.  There was real tension with the mother country about Australian troops being kept to face Rommel in the desert rather than defending their own homes against the Japs coming down in the jungle.  The fall of Singapore to the Japs – the guns pointed the wrong way – and the loss of English capital ships led Australians to turn their gaze to across the Pacific and look to Uncle Sam as their new protector and Godfather.  That still position holds.  It was by and large American troops that pushed the japs back at the most frightful cost, on the islands and on the oceans.  The American admirals were preeminent, and Australia has nothing like that monument to the US Marines at Iwo Jima.

Australia was well served by Prime Minister Curtin, but it produced no one of the standing of Roosevelt, or that paradigm of clean and simple leadership – yes, leadership – President Harry Truman, the great president who said that ‘The buck stops here’, the man who took two heavy decisions of equal import, to bomb the Japs and to fire Macarthur, for which his troops and nation should be forever grateful.

Not many people in Australia or America want to talk about later wars.  Australia committed to each of them as part of its alliance with the U S, like an act of homage or a payment of insurance.  If you are looking wholly at the white community, possibly the most disgraceful phase of Australia’s history came with the refusal of most Australians to acknowledge the return of soldiers from Vietnam.  It would have been unthinkable to have rejected the troops defeated at Gallipoli, but Australia did it to those defeated in Vietnam, and then their government got lousy about compensating them, and looking after them.  This was very, very ugly, and on a national scale.  It put a big dint in the national myth of ‘mateship’ – Australians were kicking their own troops in the guts.

Well, didn’t Turkish or German soldiers have mates?  Studies done by the military show that in life or death, soldiers do not see themselves as part of an organized machine, but as equals within a tiny group – another term is ‘mates’.  A decent footy coach would tell you the same.  People do not play for a jumper, and only a real mug dies for a bloody flag.

After the Great War, and the horror of the Western Front, soldiers felt that it was impossible to come to terms with a world ripped apart.  One of them later wrote about the horror, and it became a best seller and it is now a classic.  He then wrote books about the problems that the men had in rejoining civilized life.  The writer was Erich Maria Remarque.  The classic is All Quiet on the Western Front.  The later books include The Way Back and Three Comrades.  These books are a sustained and enduring paean to mateship.  The notion that Australians might have some primacy in a basic part of humanity is at best rather sad.  We are yet to found a myth.

Four centuries on – Shakespeare

Tomorrow, 23 April 2016, is a big anniversary.  I wrote the following in a book called The West Awakes.

William Shakespeare (1564 – 1616)

William Shakespeare was born in Stratford, England and he died there.  He had a good, solid education, and then he settled down to provide for his wife and children.  His business was to write plays, mainly in verse, and to manage drama in production at theatres like the Globe, and occasionally to act in them.  He prospered in that business and he appears to have died at peace with himself.  We know little about his life.  It looks quite unremarkable – except that his thirty-eight plays and his sonnets are thought to contain literature and drama as good as anything else in the world.  He is widely seen as the greatest genius in history.  His work continues to affect people in their lives all around the world.

You will not see the work of any dramatist set out in poetry in anything like what you get with Shakespeare.  Another distinction is the range of the work.  Shakespeare appears to have been as much at home with comedy as he was with tragedy, with English history plays as with Roman history plays, or with Romances.  Neither Ibsen nor Chekhov ever wrote a comedy, and you will probably get more laughs from a tragedy of Shakespeare than you will get from most of the plays of these great two playwrights.

We are talking about different categories of drama.  There is another way in which Shakespeare covered a greater range – it is the range of subject matter, the range of humanity.  Ibsen and Chekhov tended to focus on educated people of their country and their own time.  Shakespeare ranged from the Bronze Age (Troilus and Cressida) to his equivalent of a contemporary Neighbours (The Merry Wives of Windsor), from Vienna (Measure for Measure), to Athens (Timon), Elsinore (Hamlet) and Scone (Macbeth), but most importantly, from a great king (Henry V) to the drunken, cheating, womanising insult to chivalry (Falstaff); to the dregs of Eastcheap (Bardolph and Peto), and the drunken porter (Macbeth), and the whores and madams of Vienna (Measure for Measure).  Until the great king closes a loop by hanging Bardolph after repudiating Falstaff, and even afterwards, there is no way of saying where this writer was more at home, at the top of the social pile or at the bottom.  Has any other writer ever shown so much penetration and understanding of so many facets of the human condition?

But to Shakespeare the question was whether people were entertained by his plays.  They were and they still are.  To most people what comes first is the skill of the writer as a dramatist – the way he puts his story of characters on the stage and holds our interest – the way he entertains us for the duration of the play.  Poetry is for many a bonus, for some a distraction, and for others just a nuisance.

Two themes recur in the plays of this writer: the superiority of women to men; and the inferiority of the better people to the lesser people, the anti-establishment streak.  You do not find so much of these challenges to orthodoxy or these brushes with modernity in the works of Homer, Dante or Goethe.  What we have is a persistent streak of raw rebellion.  Ibsen wanted to put a torpedo under the ark of Scandinavian society, and his two most famous plays now, A Doll’s House and Hedda Gabler, gave voice to women in that bleak, tawdry Northern world, but does the voice of protest ring as loudly there as it did with Shakespeare?

To an uncommitted observer who comes to review these plays as a whole in performance, these two characteristics – the feeling for women and the feeling against the Establishment – are both obvious and striking.  Why are they so little remarked upon?  Part of the reason is, perhaps, that professional critics have tended to be ageing middle class academics who live off the public purse, but who do not go to the theatre enough – like Cassius in Julius Caesar, Act 1, Scene 2, they read a lot and think too much – and who have a cloistered unawareness of the rough edges of humanity, being more at home with their iambic pentameters and people who speak softly and politely.

There are at least three reasons why the plays of Shakespeare still enthral audiences and enlighten readers all around the world.

The first is their intrinsic excellence as dramas and as poetry.  Shakespeare may or may not have been equalled as a poet, but he was never equalled as a dramatist.

The second is the range of his material, not just geographically or historically, or across the various genres of the plays, but across the whole range of the human experience for all kinds and levels of humanity.  It is these two factors that give the sense of timelessness and universality possessed by great art.  When you add the ways that many of the plays challenged the status quo at the time the plays were written, in ways that can still seem at least relevant if not positively modern, you can see why each generation keeps coming back to the plays and keeps taking something different from them.

The third factor follows from what Nietzsche called ‘the death of God’.  Shakespeare wrote of a medieval world dominated by God and the Church.  That dominance had greatly been shaken by the time of Elizabeth I, not least because of the split in the church.  Now in England and in many of its former colonies, except the United States, God and the Church are minority interests, and the hunger for ritual and myth of the rest can be pathetic to observe.  There is only so far that Elvis Presley, the Princess of Wales, the Lions or Wallabies, or the All Blacks, or a couple of bottles of red, can go to fill the vacuum.  There are times when you can almost taste the void that is close to the heart of our communal life.

Shakespeare is part of our language, and part of the fabric of our history and intellectual life.  He is for us at least what Homer was to the Greeks.  Going to the theatre – to see Shakespeare or the opera – and drawing on our cultural history is as close as many can now get to the myth and ritual it seems that most humans crave.

The director Deborah Warner referred to the observation of Laurence Olivier that with Shakespeare we touch ‘the face of God’ and said:  ‘What Shakespeare does – whoever he was – he makes you proud to be human.’  Richard Burton said:

I wondered through the book for a long time, but no other writer hit me with quite the impact of William S.  What a stupendous God he was, he is.  What chance combination of genes went to the making of that towering imagination, that brilliant gift of words, that staggering compassion, that understanding of all human frailty, that total absence of pomposity, that wit, that pun, that joy in words and the later agony.  It seems that he wrote everything worth writing and the rest of his fraternity have merely fugued on his million themes…..

It was the mission of this poet to put us at ease with our humanity.  There is not much else to say, except that my favourite remark about Shakespeare was made by Ralph Waldo Emerson: ‘When I read Shakespeare, I actually shade my eyes.’

Passing Bull 39 – Corporations and churches

 

A church has been heavying business about gay marriage.  The Business Manager of the Archdiocese of Sydney wrote to various corporations on the subject of ‘marriage equality’.  The church is politically opposed to changes in the law favoured by those who seek to promote what they call marriage equality.

The letter says that the Archdiocese is ‘a significant user of goods and services from many corporations.’  It refers to a ‘Catholic population of 600,000 within the Archdiocese accounting for 26.7% of the total population’.  The author says: ‘I only mention this to indicate the diverse and expansive demographic we serve’.  Really?

It would be interesting to know the definition of ‘Catholic’ that gets the writer over 25%.  But why is the writer so coy about saying that the church is in a position to punish people commercially unless they toe the church line on this political issue?  Does the author deny that the church is seeking to use its market power to bring political pressure to bear on people?  Does the writer believe that the rest of us just came down with the last shower?

The author wonders if it is ‘the role of a corporation such as yours’ – the letter I have was not addressed to a corporation –‘to be participating in such an important matter that impacts all of Australian society now and in the future.’  The author thinks that the conduct of this corporation on behalf of stakeholders ‘is indeed over stepping their purpose and is to be strongly resisted.’

The language is glutinous, but why does a corporation not have as much right as a church to speak on a political issue such as this?  And was the writer expressing the views of more than a quarter of the population?

Then there is a curious remark.  ‘Many people who support the traditional definition of marriage have loved ones with same-sex attraction and of course strongly object to them being discriminated against.’  Do those standing behind the author only have loved ones who are gay?  Are not some of the communicant members of the church themselves gay?  Or is that a consummation devoutly to be avoided?

The author takes objection to redefining marriage to fit ‘an ideological agenda’ that is against beliefs and faiths that have been held for ages.  Popes said much the same to Galileo, and Anglican divines said much the same to Darwin, although their menaces were not commercial.  The church’s Business Manager refers to a ‘cashed-up activist-driven media campaign.’

You wonder why a church would engage in name-calling about applying pressure when it is seeking to do precisely that.  And what’s wrong with cash?

For that matter, you wonder why the writer thought it was a good idea to make these threats – and I concede that the author would not concede that he is uttering threats – to someone like the Chairman of Partners of Maurice Blackburn.

For that matter, you wonder why if you are losing a war you do not just seek to go out with some dignity rather than stooping to the perceived vulgarity of your enemy.

But what really elevates this letter into bullshit par excellence is its unstated premise – that the Catholic Archdiocese of Sydney is a discrete legal entity, a significant consumer, and a body that can and does engage commercially and politically – and, presumably, one that could sue and be sued.

Unless of course someone wanted to sue it for a breach of trust committed by one of its priests.

 

Poet of the Month W H Auden

 

Lullaby – extract

 

Lay your sleeping head, my love,

Human on my faithless arm;

Time and fevers burn away

Individual beauty from

Thoughtful children, and the grave

Proves the child ephemeral:

But in my arms till break of day

Let the living creature lie,

Mortal, guilty, but to me

The entirely beautiful.

 

Soul and body have no bounds:

To lovers as they lie upon

Her tolerant enchanted slope

In their ordinary swoon,

Grave the vision Venus sends

Of supernatural sympathy,

Universal love and hope;

While an abstract insight wakes

Among the glaciers and the rocks

The hermit’s carnal ecstasy.

Turgenev on Hamlet and Don Quixote

 

On 10 January 1860, Ivan Turgenev gave a speech to the Society for the Aid of Needy Writers and Scholars.  He began by observing that the first edition of Hamlet and the first part of Don Quixote appeared in the same year.  (Later he remarked that people then thought that both authors died on 26 April 1616 – so that Anzac Day this year would be the eve of a big anniversary – if you accepted those dates.)  The substance of Turgenev’s views was as follows.

Don Quixote is entirely committed to ideals for which he will give anything, including his life.  He opposes himself to ‘the forces ranged against humanity – magicians and giants – which is to say oppressors.’  These ideals may come from what we call madness, but there is no self-interest.  There is only a ‘benign resignation’ that does not constrain him.  ‘He knows little – but then, he does not need to know much.’  This is because he knows what he is here for.  Half measures are not for him.  He is an enthusiast.  And Turgenev offers a startling insight in parenthesis – ‘notice that this mad wondering knight is the most moral element in his universe.’

Hamlet is consumed by his analysis of himself.  He is centred on himself.  He worries about himself and not his obligations.  ‘He is a sceptic – and he eternally struggles with himself….Doubting everything, Hamlet understandably does not spare even himself; his mind is too well developed to be satisfied with what he finds within himself.’

Don Quixote is ridiculous; Hamlet has an attractive appearance.  But while it is hard to like Hamlet – he does not like himself – it is harder to dislike the Don.  We sympathise with Hamlet – the bond we share with the Don is of a different order.

We can assess their reaction to the people – ‘the masses’ – by looking at Polonius and Sancho Panza.  Hamlets do nothing for the people – they are removed from the common people.  ‘They are vulgar and dirty; Hamlet by contrast is an aristocrat, and not by birth alone.’  But Don Quixote is a true hidalgo.  His simplicity comes from his want of self-regard.  ‘Don Quixote is not self-absorbed, and yet he has respect for himself and others.’  He does not show off, but Hamlet has the airs of a parvenu.  His feel for refinement is almost as strong as the feel for duty in Don Quixote.

Putting to one side the fox and the tortoise, the two characters reflect different types – the force that considers itself the centre of creation and sees everything else as relating to it; and the contrasting view under which all things exist in order to benefit something else.  There is the spirit of the north – ‘a spirit of reflection and analysis, a ponderous gloomy spirit, one deficient in harmony and bright colours.’  The spirit of the south is bright, cheerful, naïve, and receptive, one not plumbing the depths of life, but brightly reflecting all its aspects.

Don Quixote respects all institutions while ‘Hamlet scorns kings and courtiers – and is in essence oppressive and intolerant.’

Now, these large views or types may appeal to some more than others, but they offer a kind of prism to reflect on probably the two most famous characters in our letters.  I offer a couple of observations.

The madness of Don Quixote is real and essential to his role; the madness of Hamlet is not real, and I find it hard to come to terms with this pose.

The Don is madly in love with Dulcinea, and is ready to die for her.  There is no Dulcinea.  How do things stand between Hamlet and Ophelia?  The great Russian novelist says that we have Shakespeare’s word that Hamlet only pretended to love Ophelia.  That is what you take from the Hamlet feigning madness in the third act.  But what, then, are we to take from the histrionics of the forty thousand brothers of the fifth act?  Was this all show too, and if so, for whose benefit?  Either way the hero’s treatment of ‘an innocent creature, pure to the point of saintliness’ is very hard for us to take.  Is this uncertainty part of the charm of the show on the stage?

The people of Spain look on Don Quixote with an almost religious devotion that we rarely see with Shakespeare.  The madness is a real part of this.  I wonder if Don Quixote is our champion against those forces that oppress all of mankind.  I wonder if the Don is a celebration of freedom, and the right of each of us to be different.  I wonder if this mad knight stands for the dignity that each of us claims just because we are human.

These thoughts are prompted by these beautiful lines of Turgenev.

But here [where the Don is trampled on by pigs], Cervantes was ruled by the instinct of genius – and beneath the very ugliness of this adventure lies a profound truth.  In the lives of Don Quixotes, swine trample their legs all the time – especially just before those lives end.  This is the final tribute such individuals must pay to coarse randomness, to indifferent, insolent incomprehension.  This is the scorn of the Pharisee.  Then Don Quixotes can die.  They have passed through all the fires of the crucible.  They have won immortality for themselves – and it opens up before them….

There may be an allusion to the holy man who entered Jerusalem on a donkey, but the one word that you would hardly apply to Hamlet is humility.

PS

Freud said this about Don Quixote.

Don’t you find it very touching to read how a great person, himself an idealist, makes fun of his ideals?  Before we were so fortunate as to apprehend the deep truths in our love, we were all noble knights passing through the world caught in a dream, misinterpreting the simplest things, magnifying commonplaces into something noble and rare, and thereby cutting a sad figure.  Therefore we men always read with respect about what we once were and in part still remain….

Passing bull 38 – Contrite capitalists

 

 

A good moment in the film The Big Short comes at the end.  Who goes to jail for all the fraud that was so cruel to so many people in the GFC?  Sweet F A.  The audience is terse and not amused.  Grievances are building.

The other day Goldman Sachs handed over a bribe – that is what it was – to settle a lot of claims.  About five billion dollars.  Eight years on, no one has been named, much less charged, much less jailed.  Just some computer entries – everything nice and quiet, an agreement between lawyers and other suits; people who can be relied on.

Reuters reported:

Goldman also acknowledged a Justice Department statement of facts describing how the firm misled investors.

For example, Goldman’s due diligence for one issue of 2006 mortgage-backed securities showed that some of the loan pools reflected an ‘unusually high’ percentage of loans with credit and compliance programs, the Department said.

‘How do we know that we caught everything?’ asked a Goldman committee tasked with reviewing and approving mortgage-backed securities, according to the Justice Department. ‘We don’t,’ a Goldman manager said.

‘Depends on what you mean by everything? Because of the limited sampling… we don’t catch everything,’ another Goldman manager said.

Still, the committee approved the securities without requiring additional due diligence, said the Justice Department, which did not identify those involved.

How did the not guilty party, Goldman Sachs, show its contrition for its ruinous lies?

‘We are pleased to put these legacy matters behind us,’ a Goldman spokesman said in a statement. ‘Since the financial crisis, we have taken significant steps to strengthen our culture, reinforce our commitment to our clients, and ensure our governance processes are robust,’ he said.

These people are so bent that they would probably charge a fee for bullshit as gross as that.

Here again there is one law for the rich and one for you and me.  That is why the Panama Papers are so inflammatory and that it is why the knives will be out for Palmer.  He has looked after his family and mates, and welched on his workers.

The Australian showed his wife in a Hermès shirt and said that we told you so; the ABC and Fairfax were conned; and it is all the fault of the cops.  You can take that or leave it – either way, our press is complicit in the collapse of confidence in business and government.

Poet of the month: W H Auden

Epitaph on a tyrant

Perfection, of a kind, was what he was after,

And the poetry he invented was easy to understand;

He knew human folly like the back of his hand,

And was greatly interested in armies and fleets;

When he laughed, respectable senators burst with laughter,

And when he cried the little children died in the streets.

Passing bull 37 – Corporate culture

 

People have been talking about corporate ‘culture’ and the extent to which directors get involved in managing the business of a company.  By ‘culture’, I understand the attitude of employees that affects the way that they and therefore the company do business.  If employees have an attitude that does not affect the way that they and the company do business – such as a distaste for people of a different sex, faith, or race – that attitude may not be of any interest to those who run the company.  But if an attitude does affect the way that they and the company do business, then it must be of interest to those who run the company.

The following propositions are basic.

First, the business of the company is to be managed by or under the direction of the directors.  (That statutory provision may be replaceable, but its effect can hardly be displaced.)

Second, the directors and employees of a company are bound to serve it in good faith, and to act in the best interests of the company, and they should avoid personal interests or other duties that conflict with their duty to act in the best interests of the company.

Third, if the company is advising a customer, or is otherwise in a position of trust with a customer, it will generally be subject to the same duties to its customer as its directors and employees owe to it – it must act in good faith and in the best interests of the customer and avoid interests or other duties that conflict with their duty to act in the best interests of the customer.

Those rules are clear.  Let us then take an example which is hardly hypothetical.  A company in the business of giving advice pays its employees at a rate that increases with the volume of advice that they give to customers of the company.  The employees do not disclose this to customers.  The personal interests of those employees then put the company in a position of conflict with its duty to act in the best interests of the customer.  This then is an issue in managing the business of the company that the directors must resolve.

It is absurd to question the role of directors in managing a company.  They are legally responsible for the management of that business.

Poet of the Month: W H Auden

In Memory of W B Yeats – Part II (February, 1939)

Earth, receive an honoured guest:

William Yeats is laid to rest.

Let the Irish vessel lie

Emptied of its poetry.

In the nightmare of the dark

All the dogs of Europe bark,

And the living nations wait,

Each sequestered in its hate;

Intellectual disgrace

Stares from every human face,

And the seas of pity lie

Locked and frozen in each eye.

Follow, poet, follow right

To the bottom of the night,

With your unconstrained voice

Still persuade us to rejoice;

With the farming of a verse

Make a vineyard of the curse,

Sing of human unsuccess

In a rapture of distress;

In the deserts of the heart

Let the healing fountain start,

In the prison of his days

Teach the free man how to praise.